Document Format, Prices & Ekomi

New Document Format:

We have now introduced a brand new format/layout for our adult deed poll documents. The changes to the existing format have been implemented to improve the appearance of the documents, and make them even easier for our clients to sign (execute).

Price Update:

As of 25th April 2012 our pricing structure is as follows:

Online Orders – £15 per person

Telephone Orders – £20 per person

Postal Orders – £25 per person

‘In Person’ Orders (at our office, by appointment) – £45 per person

Ekomi

Following the closure of RatePoint, our former review management platform, we have now implemented a new system called Ekomi. Ekomi gathers real feedback from our clients and displays it directly on our site, we appreciate the positive reviews we have received so far and look forward to receiving many more in the future.

The Cost of a Deed Poll

A quick search on the Internet for the key phrase ‘deed poll’ will return a list of dozens of different websites, all offering deed poll documentation at varying prices. Phoning around a few High Street Solicitors for quotes will result in further varying price points.

So you could easily end up being faced with a choice of paying anywhere from around £10 to £300 for a deed poll document.

Which is why many people ask: “why all the different prices?”. The fact is a deed poll document is literally just text on paper, so the material costs, even when using high quality paper, are very low.

This means that it’s entirely possible to offer deed poll documents for a low price and still make a profit. For example, we charge £15 because we feel it is a fair price and one which allows us to operate our business in a profitable manner.

Some may charge more, and often the adage ‘you get what you pay’ is applicable to many goods or services. But if that were true with deed poll documentation, then it would only be advisable to go through a law firm charging £300 or more.

Clearly, in this instance, the firm charging £300 isn’t providing any more than the firm charging £75, who is equally not providing any more than the online company charging £33, who is not providing any more than the company charging £15.

In the above scenario the most important thing is that all of the quotes have come from reputable companies/firms. Which is afterall the most important thing, because at the end-of-the-day, a scam company could charge £100 and not deliver the paperwork, whereas a highly reputable firm could charge much less, and yet provide a first class service.

Related Post: Official Deed Poll Service

New Charges for 2012

Effective from 24th February 2012 orders made by telephone will incur a £10 admin fee making the total cost £25 inc P&P.

Please note that orders received online will continue to be £15 inc P&P.

New Order Form System

On the evening of Wednesday 1st February we installed a new order form system into our website. The new system has been in development for several months, and has been designed to be even easier to use than our previous system.

You can still choose to pay by either debit or credit card online, or send a cheque or postal through the mail. And all payments will continued to be securely processed by PayPoint.net.

We hope that clients old and new will find this new system a pleasure to use, and we welcome any feedback.

Official Deed Poll Service

We find that we are asked on an almost daily basis “which Deed Poll website is the official one?”. This question arises because many people assume that changing their name ‘by deed poll’ is something they would do through an official Government Department or website of. Such an assumption seems to tie in with the belief that name changes are registered somewhere, i.e on a Government database, and that an official certificate is then issued.

All of which is totally incorrect, although given the amount of misinformation on the Internet, it is understandable that people are often confused by the process of changing their name.

To appreciate why this is incorrect it is important to understand that in England and Wales there isn’t a formal process one must follow in order to change their name. In fact, to change ones name, you simply start using a different one! Which may sound surprising, but in fact that’s just how simple it is.

But although it is perfectly legal to simply start using a new name (providing it’s not for fraudulent or deceptive purposes), these days Government Departments i.e. the Passport Office or DVLA will not accept that you are using a new name unless you provide some form of written evidence. Which can be in the form a Deed Poll or Statutory Declaration document, marriage certificate or civil partnership certificate. Although the later two will only allow couples to change their surnames to that of the other partner. Whereas a Deed Poll or Statutory Declaration can be used to evidence a change to any part, or all of ones name.

So a Deed Poll or Statutory Declaration, which are both kinds of legal document (not certificate) are mere written statements of a person’s intention to use a new name. As legal documents, they can be written by any competent person, company, organisation or law firm. And to be considered ‘valid’, i.e. acceptable to Government Departments they just need to be written, formatted and signed in accordance with the current, applicable rules of law.

As a Trading Standards Approved company we have an obligation to be honest and upfront about who we are, and what we provide. Which is why you won’t find our website using words and phrases such as ‘Official Seal’, ‘Deed Poll Officer’, ‘Official Deed’ or anything else which could be misconstrued by potential clients.

We hope that you have found this blog post informative and we look forward to welcoming you as a client should you decide to use our service.

If you would like to learn more about the differences between a Deed Poll and Statutory Declaration then please see below:

What is a Deed Poll:

A Deed Poll is a type of Deed that concerns one person, the term Poll is used to signify this fact. A Deed which involves two or more perons is known as an Indenture Deed. Hence, Deed Poll (one person), Indenture Deed (two persons).

The legal makeup of a Deed (Poll or Indenture) is dictated by a mixture of what is known as common and statute law. I.e. a Deed must be worded and laid out correctly in order to be legally valid.

A Deed only needs to be signed by the person it concerns and a witness who can be anyone over the age of 18 so long as they are not related.

What is a Statutory Declaration:

A Statutory Declaration is a sworn statement, it will generally have similar text to that of an equivalent Deed Poll document, but it must be signed in the presence of someone who is legally permitted to administer an oath, i.e. a Solicitor, Notary, Army Officer etc.

TSA Certificate Received

We’ve always known that we provide an excellent service to our clients, at a price which is over 50% lower than that of our competitor the UK Deed Poll Service (UKDPS). So recently we were very pleased to announce the excellent news that our company is now Trading Standards Approved.

Further to that announcement, we have now received our certificate of membership (signed by the Head of Trading Standards) which confirms our Trading Standards Approved status, and membership of the Trading Standards ‘Buy With Confidence Scheme’.

Our company details will shortly be added to the Trading Standards online database of approved companies.

Interesting Fact: Only 4700 (approx) companies, or 0.1% of the estimated 4.8 million small businesses in the UK have this approval. And out of those, we are the only company that provides a ‘Deed Poll service’.

Trading Standards Approved

As of 14th December 2011 we are extremely proud to announce that our company The UK Deed Poll Office (London) Ltd is now Trading Standards Approved, and a member of the Trading Standards ‘Buy With Confidence’ scheme.

This means that our company, website, operations, office and director have been fully vetted by a Trading Standards Officer to ensure that we operate in a legal, honest and fair way. And we are currently the only Deed Poll services company on Google to have this approval.